What is your return policy?
At ELANÚR, all sales are final. We do not offer refunds or exchanges for change of mind. However, if an item is faulty, we are happy to provide store credit. To avoid any issues, please carefully review our sizing charts before making a purchase. If you have any questions, feel free to reach out, we are happy to assist!

How do I request store credit?
If you need to request store credit due to a faulty item, please contact our team by [clicking here] or by emailing houseofelanurr@gmail.com. In your email, include your order number in the subject line and provide a detailed description of the issue. For damage or faulty product claims, please include photographs, as each item is quality-checked before shipment.

For further details on acceptable requests, please refer to the Return Policy above.